Shipping policy
Shipping Policy for CLEMAS
Last Updated: 25th July, 2023
At CLEMAS, we are dedicated to providing you with a seamless shopping experience, including transparent and reliable shipping. Please review our Shipping Policy to understand how we process and deliver your orders.
1. Order Processing:
Orders are typically processed within 5 business days of receiving payment. Processing times may vary during peak seasons or promotional events.
2. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination. The total shipping cost will be displayed during the checkout process before you complete your purchase.
3. Shipping Methods:
We offer standard shipping as our primary method. Expedited shipping options may be available at an additional cost, and you can select your preferred shipping method during checkout.
4. Shipping Destinations:
We currently ship worldwide. If your country is not listed, please contact us at info@shopclemas.com to inquire about shipping options.
5. Estimated Delivery Time:
The estimated delivery time is calculated from the date of shipment. Shipping usually takes 5 to 7 business days. Actual delivery times may vary based on your location and other factors.
6. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your order through the provided link.
7. Customs and Duties:
International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total.
8. Order Changes and Cancellations:
Please contact us at info@shopclemas.com as soon as possible if you need to make changes or cancel your order. Once an order has been shipped, changes may not be possible.
9. Delays and Issues:
We strive to deliver your orders on time; however, unforeseen circumstances such as weather, customs processing, or other logistics issues may cause delays. We appreciate your understanding in such situations.
10. Contact Us:
If you have any questions or concerns about our Shipping Policy, please contact us at info@shopclemas.com.
By placing an order with CLEMAS, you agree to the terms outlined in this Shipping Policy.
